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Web Hosting Platform Services by Rackspace, Chosen by SupportSoft »

San Antonio, Texas - (The Hosting News) - December 18, 2008 - Hosting services provider, Rackspace, has been chosen by provider of technology software and services facilitator, SupportSoft Inc., to provide a Windows-based web environment that runs on a heterogeneous hosting model.

Anthony Rodio, Chief Operating Officer, SupportSoft remarked, ”Rackspace is able to offer us the highest level of uptime, which is critical to our and our customers’ success. Thousands of global customers depend on SupportSoft and support.com to provide always-on service. With their Fanatical Support, we have found that Rackspace values customers as much as we do.”

Consisting of a Platform and Managed Hosting combination, the solution was created as a unique alternative to colocation. Platform Hosting gives users the control to manage all aspects of their hosting environment, with the added benefit of managed hardware and network infrastructure. Managed Hosting provides users with a fully managed offering, which includes 24×7x365 technology and service support.

The company’s consumer arm, support.com, takes this enterprise grade technology and uses it to provide Instant Technology Relief® directly to consumers and small businesses through their technology engineers at 1-800-PC-Support and a number of major retail, DSP and ISP partners.

SupportSoft moved to Rackspace based on value, IT resources and the ability to provide data center redundancy. SupportSoft sought out a hosting company that could meet their unique hosting needs, allowing them the flexibility to manage aspects of their hosting environment for parts of their business while also offering a fully managed hosting service for others. They also sought technical expertise, world-class data centers and world-class customer support, all of which could help enable them to provide superior service.

Jim Lewandowski, Senior Vice President, worldwide sales, Rackspace Hosting remarked, ”SupportSoft wanted a configuration that would allow them to take advantage of their technology knowledge while helping manage costs. Rackspace has been able to step in and provide a tailored offering to SupportSoft saving them time and money that they now put towards business critical operations.”

SupportSoft develops software that automates the resolution of IT problems through proactive, self-healing and assisted service technology.
For more than 10 years, they’ve helped ensure that technology critical to businesses - and their customers - works as planned. Their best-in-class, scalable solutions are designed to enable both end users and analysts to detect, diagnose and correct problems at home, in the office or anywhere in between. With these solutions, SupportSoft endeavors to reduce the costs associated with support delivery.

Rackspace Hosting delivers computing-as-a-service, integrating the industry’s best technologies into a flexible service offering, making computing more reliable andaffordable. A trusted partner to companies of all sizes, Rackspace enables IT departments to be more effective. Rackspace is distinguished by its award-winning Fanatical Support, furthering the company’s mission to be one of the world’s greatest service companies. Rackspace is recognized as one of FORTUNE Magazine’s 100 Best companies to work for, ranking number 32 on the 2008 list. Rackspace’s portfolio of hosted IT services includes managed hosting (www.rackspace.com), email hosting (www.mailtrust.com) and cloud hosting (www.mosso.com).

For more information about Rackspace Managed Hosting, please visit: www.rackspace.com.

Webfusion UK Web Hosting Firm, Debuts United States Launch »

Washington, D.C. - (The Hosting News) - December 18, 2008 - Web hosting provider in the United Kingdom, Webfusion, has debuted its North American launch, with special hosting packages, including an offer of $0.99 domain names, and hosting beginning at $2.99 per month.

Thomas Vollrath, CEO of Webfusion remarked, ”We’re really excited to be launching in the U.S. We think lots of hosting companies out there have taken a ‘me-too’ approach, copying each others’ features and making it hard for customers to tell the difference between them. We’re different - we’ve focused on providing the features people really want, and offering outstanding support and service to help our customers make the most of them. With our purpose built data centers and tier 1 network, our customers know they can trust us to make sure their web site is online and accessible at all times.”

With over 10 years of experience, Webfusion has used its knowledge to create a clear set of hosting packages which provide easy-to-use features that people actually want. Offering up to 400GB Web space, 5,000GB monthly traffic and 100 MySQL databases, the range of hosting plans will appeal to beginners, businesses and techies alike. Each includes first-class technical support at no extra cost, with trained engineers reachable around the clock by phone or e-mail.

99 cent domains and no risk Webfusion’s new domain offer allows customers who buy any hosting package to register a domain name for just $0.99. Every hosting plan is backed by a 30-day, money-back guarantee, so customers can try the service at no risk.

Named the most reliable U.K. hosting company by Netcraft in January 2008, Webfusion is the largest web hosting company in the United Kingdom with 1.4 million hosted Web sites and almost 2 million registered domains. Every Webfusion customer benefits from market-leading security and service, including 24/7 technical support and state-of-the-art data centers.

To learn more, please visit: www.webfusion.com.

Hosted Internet Telephony Conference EXPO, to Feature Digium/Asterisk World »

Norwalk, Connecticut - (Hosting News) TMC’s Internet Telephony Conference and EXPO East 2009 will feature the Digium/Asterisk World, co-hosted by Technology Marketing Corporation and Digium, the Asterisk Company, in Miami, Florida.

Web Hosting Solutions Provider, Web.com, Tucows, Partner for SMB Services »

Ontario, Canada - (Hosting News)  Web hosting and Internet services company, Web.com, Inc., has joined with Tucows, to offer personalized email and website services, targeted toward the small and medium-sized business sector.
Web.com will provide Tucows’s OpenSRS Personal Names Service, and personalized email and web [...]

Dedicated Server Provider, DediPower, to Support CNM Online Managed Hosting »

Reading, United Kingdom - (Hosting News)  Dedicated server management hosting provider, DediPower, has been selected to provide all of CNM Online’s managed hosting requirements, following CNM’s expansive growth over the last two years.

Web Hosting Provider, Lunarpages, Deploys JustUptime Server Solution »

La Habra, California - (Hosting News)  Web Hosting provider, Lunarpages, has deployed the customized alert system of JustUptime’s to suit their needs, by adding all of their technicians into the contact base.
Amy Armitage, Head of Business Development for Lunarpages remarked, ”We knew this [...]

ResellersPanel Web Hosting Provider, Debuts PHP Script Installation Website »

London, United Kingdom - (Hosting News)
Reseller web hosting provider, ResellersPanel has recently launched a new website, offering detailed descriptions, demo versions and the free installation of over 30 open source PHP scripts.

Web Hosting for Images and Viewing, Includes Virtual On-Demand Archive »

Fairfield, New Jersey - (Hosting News)  Business automation solutions provider, Archive Systems, has debuted the introduction of another addition to its suite of ASPEN 360 Accounts Payable solutions.
The AP-Virtual File Edition (AP-VFE), which provides web-based image hosting and viewing of invoices, expense reports, and journal entries [...]

Data Center Services Provider, ControlCircle, Raises Funding for Families »

London, United Kingdom - (Hosting News) Data center services company, ControlCircle, is supporting the nation’s most vulnerable young people and their families, by taking part in an annual IT industry event.
Highlighing the whole issue of youth homelessness, ControlCircle’s Chief executive officer, Damian Milkins, along with Ben Radomski, corporate communications manager, will [...]

Web Hosting Solutions Firm, SoftLayer, Unveils Digital Media Transcoding Service »

Dallas, Texas - (Hosting News) On-demand hosting services and virtual data center provider for the small to medium enterprise (SME), SoftLayer, is offering a new digital media file transcoding service.
Designed to enable customers to convert audio or video assets, the solution develops data into formats optimized [...]